Are you looking to enhance your professional skills? We are excited to announce two upcoming courses starting in February 2025 that will provide you with essential knowledge and practical skills for thriving in customer-facing roles!
1. Reception / Frontline Office Skills
This course is designed to equip you with the knowledge, skills, and competence necessary to carry out reception-related tasks as a front-line representative in a wide range of organisations. Whether you’re looking to start or advance your career in reception, this course will help you build a strong foundation.
- Certification: QQI Level 4 & 5
- Duration: 10 weeks (one morning a week)
- Start Date: February 2025
2. Customer Service
Gain the skills needed to deliver excellent customer service in a work, social, or voluntary environment. This course will teach you how to provide effective customer service, working independently with general supervision. Perfect for those looking to excel in customer-facing roles and enhance their communication and problem-solving abilities.
- Certification: QQI Level 5
- Duration: 10 weeks (one morning a week)
- Start Date: February 2025
Both courses are designed to give you the practical experience and certification needed to stand out in your career. Don’t miss the chance to upskill and become an expert in customer service and reception duties!
Spaces are limited – sign up today!
For more details or to register, contact us: +353 90 64 73 001 or e-mail: drstevenscentre@gmail.com
Dr. Stevens Resource Centre 